Tag: small

Contact Center Headsets #small #call #center #software

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Call center headsets

For a noise-free call center

The most experienced and helpful agent is useless if they can’t be heard, and their biggest enemy is background noise. In a crowded workplace, noise can turn every conversation into a struggle for both the agent and the customer. In fact, call center agents consistently rate noise as having the largest negative impact on their productivity.

At Jabra, we understand this better than anyone. Our call center headsets are built with one primary purpose in mind: to take noise disruption out of the equation, therefore allowing you to focus on the conversation. With HD voice technology and noise-cancelling microphones, you get crystal-clear sound quality on both ends of the call.

Hear the difference

Noise Cancellation

Noise-cancelling microphones reduce unwanted background noise and are ideal in noisy work environments.

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HD Voice

HD Voice / Wideband audio uses a broader sound frequency range, making your calls lifelike and vibrant.
You won’t have to struggle to hear what the other person is saying.

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Air Shock Mic

Having the mic close to your mouth can cause unwanted noise from breathing noise. Air shock mics have many small holes and a special layer of foam on the inside. This prevents most air shocks and improves call quality.

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There’s real business benefits. But don’t just take our word for it. One Jabra Pro 9400 customer comments:

Users seem happier. If we’re saving them 10 to 20 seconds, maybe 15 or 20 times a day, we’re doing that every day for hundreds and hundreds of people and that’s where we’re getting ROI.

– Director, End User Computing, Technology Operations

What our call center customers say

We really needed the highest quality headsets to ensure the best level of communication and we found that in Jabra

The sound is crisp and very clear, we don’t have to repeat conversations with our customers, and our customers won’t hear anything in the background

Contact sales

Our team of product experts can help you find the best solution for your company. Get instant pricing and advice for your specific environment and use case. Fill out the form and a Jabra representative will contact you.

Apply for a free trial

If you’re planning to deploy more than 50 units for your company, speak with sales to find out if you might be eligible for a free trial.

Need technical support?

For technical support and warranty-related questions, contact our Business Support team.
Business Support is available Monday – Friday 8 am – 8 pm EST.

You can also call Business Support directly on 1- 866-697-8757





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Are small charities failing to keep up with the latest giving trends? Charity Digital

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Are small charities failing to keep up with the latest giving trends?

According to new research from payment processing specialist Charity Checkout, 71% of charities do not accept donations via their own website. This research was conducted over two years and 5,214 charities were surveyed.

Founder Chester Mojay-Sinclare said: Whilst the majority of local charities are do not accept credit and debit card payments online, large charities are investing more in technology year on year. We must reduce the technical and financial barriers to payment processing for smaller not for profits, or it will not be too long until we start to lose our local community based charities entirely.

Charity Checkout states that its goal is to make online payments accessible to all good causes. Over 55% of its charity clients are new to online fundraising and more than 75% have previously never offered regular giving via their website.

Mojay-Sinclare contends that local charities can no longer rely on donations in cash and cheques alone, as this generation of donors is dying out. A recent report by payments association Apacs states that, by 2015 the number of payments made by cash in the UK will be overtaken by other methods of paying. These changes signal a step change in the way we give, which small charities need to be well prepared for.

One small charity that has recently embraced online giving is Harrison s Fund, a charity working to find a cure for Duchenne Muscular Dystrophy. Since offering the options of credit and debit card processing in October 2012, the charity s online giving has grown from nothing to over £10,000 a month.

The charity s founder, Alex Smith, said: We have seen a sharp increase in the number and value of donations being made to the charity over the last year. Since investing in online fundraising with Charity Checkout we have experienced a wave of support for the charity, which has begun to spread virally across the internet. This new found funding will enable us to fund even more research to stop Duchenne.

The average online donation has grown by 32% over three years to £69.70, whilst the number of gifts is also up. With everything changing so fast, what will happen if the majority of smaller charities remain reliant on old fashioned giving methods?

Check out the whitepaper below from IE Design Consultancy which explains paperless Direct Debit, discusses its advantages and how it can transform a charity’s fundraising strategy whilst also cutting their admin costs.

Related reading





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1 in 10 Small Charities in London Fear Closure #where #to #donate #plasma

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1 in 10 Small Charities in London Fear Closure

London’s Small Charities in Fear of Closure

  • One in ten say they face going under in the next 12 months
  • 14% decrease in voluntary income
  • Around a quarter dipped into their reserves in the last month

One in ten small charities in London fears it will have to close in the next 12 months, according to a new report published today/Fri.

The Small Charity Index the first of its kind, which was created by the Foundation for Social Improvement (FSI) and launched in June during Small Charity Week at an event hosted by Minister for Civil Society Nick Hurd has collected data from 288 charities across England.

And according to its first quarterly review, which is published today:

  • Around one in ten (9%) small charities in the capital say they fear closure in 2014
  • Nearly two thirds (63%) of London-based small charities are experiencing an increase in demand for their services
  • At the same time 14% of small charities in the capital have seen a drop in voluntary income
  • Around a quarter (23%) dipped into their reserves in the last month

The increase in demand for the services of small charities in London is 6% higher than in the rest of the South East and while around a quarter of small charities in the capital used their reserves in the last month, the figure drops to 14% in East Anglia and just 6% in the Midlands.

And while around one in ten (9%) small charities in London indicate a risk of closure in the next 12 months, the figure drops to just 3% in the South West, while NO respondents in East Anglia reported a significant risk of closure.

One small charity in the capital struggling to cope with demand for its services is the BIGKID Foundation, which supports young people aged between 11 and 19 from all backgrounds through community and outreach work. Its team of 50 volunteers work in areas including Lambeth, Southwark, Hammersmith, Hackney and Wandsworth, teaching youngsters about leadership, what it means to be a leader, and the difference between good and bad leaders.

Shaninga Marasha, founder and CEO of BIGKID Foundation, said: “We are seeing a tremendous demand for what we do, and it’s such a shame that we are increasingly having to do this with fewer and fewer resources.

“Like many other small charities in London, we are facing a crunch every day we face difficult choices as to who we can help and who we just can’t.”

The FSI is the Soho-based small charity that supports thousands of small charities to keep their doors open, giving them the tools they need to support children, young people, men, women and families, both nationally and internationally. It provides £2.2m-worth of services delivered for free every year, and has an active membership of 2,600 charities and 3,000 individual members involved in the sector.

And according to its CEO Pauline Broomhead, it is vital that small charities in London who are fearful of closure in the current economic climate conduct a self-audit.

She said: “London’s small charities are urged to carry out a life stage assessment. If in fear of closure, book a free advice session at the FSI – these are available each month free of charge, and they will identify the areas at most risk, together with quick wins and longer term goals

“For so many parts of London, small charities are the glue that holds society together and without them to ‘fill the gaps’ left by statutory and other sources, those who need our help the most will suffer.

“They can thrive in the current climate across the capital, but they need the support, knowledge and tools to do so. The FSI is here to give them that support, share with the knowledge and provide tools for them to become self-sustaining.

“We can’t let small charities in London fail as they are part of the rich tapestry of the capital’s compassionate and caring society.”





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Small Charities #egg #donation #canada

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Small Charities

All charities, regardless of size, want to see transformation in their area of need. We share that vision and work with all kinds of charities to make it a reality. We know smaller charities face particular challenges, sometimes lacking the resources larger charities take for granted. Smaller charities can find it difficult to respond to change – such as recruiting trustees, responding to community changes or seeing income fall – and their effectiveness can then be greatly reduced.

Hewitsons’ solicitors provide a comprehensive service to small charities, including governance, effective use of assets, changing objects, modernising your structure, dealing with property, collaborating or merging with others, and strategic planning. Recent changes in charity law make many of these modernising steps much easier.

If you know the issue you would like us to advise on then that’s fine and we would be happy to do so. However, if you’re involved in a small charity and have a particular concern as to its compliance or effectiveness, we offer a fixed fee assessment so you can find out if there are ways to improve this. We’ll discuss this in more detail if this interests you, but these are the essentials:

  • The service is available to any charity with an annual income of less than £10,000 which has been in existence for more than five years
  • The cost is £250 including VAT
  • We will review your governing document, accounts, and answers to our short questionnaire
  • We will provide you with a report with recommendations for improving effectiveness
  • Once you have this report, you should be able to take some good decisions about your charity’s future
  • If you want us to do any further work after the assessment we’ll give you a 10% discount on our fees.




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Small charities fundraising training programme now open – Press releases #charity #organizations

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Small charities fundraising training programme now open

The programme, worth over £100,000, will provide expert training to small charities from February to June 2016. It will help charities with an annual income of up to £1 million to generate more income to support their vital work.

Following a competitive tender process, we have selected the Foundation for Social Improvement (FSI), in partnership with the Small Charities Coalition, and GlobalGiving UK to run the programme.

They will provide training opportunities for small charities, from face-to-face training, to intensive one-to-one advice sessions, skilled volunteering matches and webinars. These will cover topics including:

  • developing a fundraising strategy
  • fundraising from trusts and foundations
  • developing corporate relationships
  • crowdfunding

Minister for Civil Society, Rob Wilson, said:

“This programme will enable small charities to enhance their fundraising know-how, giving them access to the resources they need. By signing up, they will be better placed to support their communities, increase their revenues and help us build a bigger and stronger society.”

How to get involved

For information about fundraising training you can:

Providers will also develop and share helpful fundraising training resources and toolkits to support small charities who might not be able to attend training.





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Small Charity Directory Listings – charities making a real differance, lesser known charities, small

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Small Charity Directory is Exclusively for UK Registered Charities with an Income Less than £100,000 per year

With up to 160,000 UK Registered Charities, 45.6% of this sector has an annual turnover of less than £10,000. Small Charity Directory is designed in helping you find a these charities which really need your support.

No registration required for search.

Facts and Figures

The annual income of the UK Charity Sector is £51bn!

0.5% of £51bn are the charities with an income of less than £10,000.

3.4% are for charities which turnover £10,001 to £100,000.

96.1% of income goes to charities with an access of £100,001 +

Our goal is to link up the individual supporters/ fundraisers/ donators with small charities. To generate website traffic and enquiries to these smaller causes as well as your local charites. Helping you to make a difference on a personal level.

Directory Launch Date – January 2010!

The directory listings is FREE of CHARGE!

Request your supported charity to submit their FREE listing now!

Joy Home for Children – HIV / Aids Out Reach Support Programme

To provide support for an HIV/Aids Centre which currently cares for 22 children in India. The centre is funded purely by donations from local communities/organisations and is managed by elderly ladies. The centre is also an old peoples home and accommodates approximately 30 elderly ladies. Living condition are congested and the children sleep on mats on the floor. Most of these children are orphans and have no support or care from extended family members.

We do not supply direct funding, our role is only to supply the items which are desperately needed. Donations can be monitored on our website Joy-O-Meter.

Submit your charity to be featured as charity of the month for FREE.





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13 Cybersecurity Solutions for Small Businesses #cyber #security #small #business

13 Security Solutions for Small Business

Credit: Mikko Lemola/Shutterstock

Cybersecurity is no joke. Whether you have a website, online accounts or any type of Web-based infrastructure, you are at risk for a cyberattack.

Although the public typically only hears about cyberattacks against high-profile companies, banks and government websites, small businesses make prime targets for cybercriminals, competitors and disgruntled parties. Yet, due to their lack of resources, small businesses have the least-protected websites, accounts and network systems making cyberattacks a relatively easy job.

To help you protect your business, here are 13 small-business-friendly cybersecurity solutions to get you started.

1. Comodo

When it comes to low-cost security solutions, you usually get what you pay for. Comodo is a global, award-winning security provider that offers free and affordable security tools that don t compromise on features and reliability. Solutions include: Comodo One, the company s free IT management platform that features Remote Monitoring and Management (RMM), Patch Management and Service Desk all in one place; Comodo Securebox to shield apps from malware-infected devices; and Comodo Advanced Endpoint to automatically prevent malware from entering networks. Small businesses can also enjoy free antivirus, free and paid SSL certificates, free Internet security, mobile device management, firewall protection, security for POS systems and many other services. [See Related Story:Cybersecurity: A Small Business Guide]

2. ESET

Looking for a single solution to cover all your bases? ESET lets you choose from a wide range of security bundles to protect your computers, mobile devices, USB drives, networks and servers. For instance, the ESET Small Business Security Pack guards Windows and Mac computers, as well as iPhone and Android phones, file servers and email accounts. The company also offers custom solutions that allows you to build the perfect security tool for your business. You can choose by product type, company size and industry. Choices include endpoint security, mobile security, remote management, two-factor authentication, encryption, file security, email security, virtualization security and more.

3. Cradlepoint NetCloud Engine (Pertino)

Virtualization and cloud computing offer many gifts, including the ability to access your desktop, files and other data anytime, anywhere using any device. Security concerns, however, can complicate the convenience. Cradlepoint NetCloud Engine. formerly Pertino, offers one easy, affordable and super-secure way to virtualize your network and your business. You ll enjoy a VPN decked with layers of security protection, such as multifactor authentication a combination of users ID, token (i.e. their device) and PKI-certificate fully cloaked private addresses, micro-segmentation, end-to-end encryption, access policies, industry-leading cloud security, data center protection and more.

4. Lookout Mobile Security

It s not just computers that are at risk for security breaches. Lookout Mobile Security is all about protecting your business from cyberattacks on phones and tablets. It works by predicting, anticipating and shielding businesses against all types of mobile threats, such as malware, data leakages and the risks associated with sideloaded apps and jailbroken devices. Lookout also gives you complete visibility over devices and offers advanced tools to manage risks, vet software and app vendors, investigate incidences and ensure compliance with security regulations and company policies.

5. Random.org

According to one of the tenets of cybersecurity, you should create strong passwords for all your accounts and services. These days, even passwords based on your pet s name or your spouse s name and birthday come with risks. Random passwords are the way to go. Random.org features a random password generator that automatically creates strong, alphanumeric, case-sensitive passwords up to 24 characters long. Combine results or add your own touch for a super-secure password. You no longer have an excuse to use password, fluffy123 or other ridiculously easy-to-guess passwords.

6. StaySafeOnline.org

As a small business, it always helps to know someone has your back. StaySafeOnline.org. powered by National Cyber Security Alliance (NCSA), is full of tools and resources to help small business owners protect their businesses, employees and customers from cyberattacks, data loss and other online threats. Small business owners can learn how to assess their risks, monitor threats, implement a cybersecurity plan and train employees. They ll also learn what to do after an attack, and how to report one to the proper authorities to recoup any losses and bring attackers to justice.

7. FCC Small Biz Cyber Planner 2.0

Cybersecurity can be overwhelming for small business owners. Want to cover all your bases, but don t know where to start? The Federal Communication Commission s (FCC) Small Biz Cyber Planner can guide you in the right direction. Just fill in your information, indicate your areas of concern, and the planner will automatically generate a custom cybersecurity plan with expert advice for your business. Areas covered include privacy and data security, scams and fraud, network security, website security, email, mobile devices, employees, and more.

8. Symantec for Small Businesses

Many cybersecurity solutions cater to enterprises and large companies, often resulting in sticker shock for small businesses. By contrast, Symantec offers comprehensive security packages built for the small business budget. From protecting your equipment to ensuring the privacy of your data, Symantec s small business protection suites include antivirus/antispyware, firewall and privacy protection; data-loss prevention, automated backups and fast disaster recovery; email scanning and filtering to prevent data leaks; virtualization support; and more.

9. CloudFlare

Protecting your website doesn t have to cost a lot. The free CloudFlare tool essentially sits in front of a website and fights against malicious attacks, such as SQL injections and denial of service (DoS) attacks that can shut down your website. CloudFlare automatically detects attacks, blocks them and creates reports to keep you up to date. CloudFlare also evaluates visitors, assessing things like their reputations, IP addresses and other factors to determine legitimacy. Users can also block a range of IP addresses, choose security levels, set up firewalls and enable SSL security certificates for data encryption.

10. NSFOCUS

Large-scale distributed denial of service (DDoS) attacks have increased exponentially in the past few years. In essence, DDoS attacks overwhelm website resources, causing an outage that can last from minutes to days, and result in substantial financial losses. DDoS attacks are particularly disastrous for businesses that sell online. Protect your website with NSFOCUS. a DDoS mitigation provider that delivers an all-in-one cybersecurity solution for small businesses. Services include attack detection, defense and monitoring management to combat even the most sophisticated and high-volume attacks.

11. CSID

It s not just consumers who face the risk of identity theft. Businesses can fall victim, too. To protect your company, check out business identity protection services like CSID. This full-service solution offers everything from threat intelligence to fraud detection, as well as user and transaction monitoring, credit services, and data breach mitigation. And for businesses dealing with super-sensitive data, CSID also offers advanced authentication methods using global ID verification systems and voice biometrics.

12. HTTPS Everywhere

Make web browsing more secure with HTTPS Everywhere. a browser extension for Firefox, Chrome, Opera and Android Web browsers that encrypts communication while you surf major websites. Many websites use Hypertext Transfer Protocol Secure (HTTPS) communication to protect data when users log into accounts, make online purchases and complete other transactions. You can tell when a website uses this protocol because https:// appears in front of the URL. Nevertheless, they are typically limited to select webpages and are often combined with non-HTTPS protected pages, compromising your security. HTTPS Everywhere fills in the gaps and ensures the security of your Web browsing at all times.

13. Social-Engineer.com

Cybersecurity starts from the inside. A business can implement all sorts of cybersecurity measures, but if its employees don t get training to avoid cybertraps, cyberattacks are just a few clicks away. Social-Engineer.com helps organizations identify risk areas and how malicious attackers can exploit vulnerabilities to gain unauthorized access to infrastructures. Employees receive training using social engineering risks-assessments and tests that simulate real-life events and mimic attacks. Social-Engineer provides online and onsite training, and can customize programs based on individual needs and requirements.





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The Best Credit Cards for People With Excellent Credit #best #business #credit #cards #for

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The Best Credit Cards for People With Excellent Credit

This post contains references to products from our advertisers. We may receive compensation when you click on links to those products. The content is not provided by the advertiser and any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by any bank, card issuer, airline or hotel chain. Please visit our Advertiser Disclosure to view our partners, and for additional details.

Wise Bread Picks

If you have excellent credit (your credit score is around the 720-850 range), you’ll find that you can get some great deals. You’ll be approved for a good mortgage rate, saving you thousands in interest. You’ll have a better chance at landing a job, getting an apartment rental, and of course, getting a credit card that offers great rewards. (See also: 5 Ways Life Is Amazing with an 800 Credit Score )

If you aren’t already using your excellent credit score by scoring one of the best credit cards available, now’s the time. Whether you opt for cash back or travel rewards, don’t delay in getting the most back for your purchases and expenses. (See also: Cash Back vs. Travel Rewards )

The Best Cards for People With Excellent Credit

Each of the cards on this list are only offered to those with excellent credit, but they offer very high rates of cash back or points. Each has its unique advantages that appeal to different types of cardholders.

Chase Sapphire Preferred Card

If you have the excellent credit to qualify for the Chase Sapphire Preferred Card. then you’ll have some great rewards to look forward to as a cardmember. Earn 2X points on travel and dining at restaurants 1 point per dollar spent on all other purchases worldwide. Get a 1:1 rate when transferring points to partner programs, or redeem travel directly through the Chase Ultimate Rewards portal and get 20% off. There are no foreign transaction fees on the card. This card has an annual fee of $95 that is waived for the first year.

Bonus offer: Earn 50,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That s $625 in travel when you redeem through Chase Ultimate Rewards . You can also earn 5,000 bonus points by adding an authorized user to your account and making a purchase within the first 3 months.

Capital One Venture Rewards Credit Card

The Capital One Venture Rewards Credit Card is for applicants with an excellent or good credit rating. Unlike other cards that only award bonuses to specific categories, card holders can earn unlimited 2X miles per dollar on every purchase, every day. Like all of their cards, there are no foreign transaction fees. There is a $59 annual fee for this card that is waived the first year.

Bonus: One-time bonus of 40,000 miles once you spend $3,000 on purchases within 3 months from account opening equal to $400 in travel.

Click here to learn more and apply for the Capital One Venture Rewards Credit Card today!

BankAmericard Cash Rewards Credit Card

The BankAmericard Cash Rewards Credit Card lets people with excellent credit earn some nice cash back rewards. Cardholders can earn 1% cash back on every purchase, 2% at grocery stores and wholesale clubs, and 3% on gas for the first $2,500 in combined grocery/wholesale club/gas purchases each quarter, and Bank of America customers can even receive a 10% customer bonus every time they redeem their cash rewards into a Bank of America checking or savings account.

New cardmembers can earn $150 online cash rewards bonus after you spend at least $500 in purchases in the first 90 days of account opening. There’s also a 0% introductory APR for 12 billing cycles on purchases, and any balance transfers made within the first 60 days; after that, a variable APR that’s currently between 13.74% and 23.74% will apply. A 3% fee (minimum $10) applies to balance transfers. There is no annual fee on this card.

Citi Double Cash Card – 18 month BT offer

The Citi Double Cash Card – 18 month BT offer from our partner Citi rewards you twice. Once when you make the purchase. Then again when you pay for those purchases. You get 1% cash back when you buy, plus 1% cash back when you pay. There are no category restrictions and no caps. It’s a simple and straightforward cash back credit card for those who don’t want to engage in signing up for rotating categories or carrying different cards for different purchases. As a sign up offer, you can get 0% APR on balance transfers for 18 months. There is a balance transfer fee of 3%. This card has no annual fee.

Click here to learn more and apply for the Citi Double Cash Card – 18 month BT offer today!

The Platinum Card from American Express

Do you want to know how it feels like to be a VIP and travel in luxury? Get the Platinum Card from American Express. You ll enjoy complimentary access to over 1,000 airport lounges in the world, Gold Status in the Hilton Honors and Starwood Preferred Guest programs, premium roadside assistance, and Platinum Concierge, available day or night to take care of your requests, large and small. In addition, get a statement credit for your Global Entry or TSA PreCheck fee, $200 airline fee credit from the airline of your choice, and unlimited Wifi at more than a million hotspots worldwide with Boingo American Express Preferred Plan. Earn 5X points on flights booked directly with airlines or Amex Travel, 1x on other eligible purchases, and new cardholders can earn 60,000 points after spending $5,000 in purchases within the first 3 months. Use points to book travel, transfer to travel programs, and more. Terms apply. See rates and fees.

Click here to learn more and apply for the Platinum Card from American Express today!

As a smart consumer with excellent credit, you should always be receiving the highest return on not just your savings, but on your spending as well.

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Black Business #black #news,black #professionals,african #american #news,black #entrepreneur,african #american #professionals,small #black #business,black #financial,black #business,black

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Last year, we reported on GaBBY Bows, a successful hair accessory company, led by then-nine year old Gabrielle Goodwin, that became well-known after Goodwin’s family launched a Kickstarter campaign to raise money to start the company. Now, Goodwin has landed a big distribution deal!

Serial/tech entrepreneur Dave Scott and his team wants to keep you laughing with their new app, Laugh.ly, the first stand-up comedy application platform that is solely dedicated to comedy. Here, Chief Content Officer Rashidi Hendrix talks to TNJ.com about the development of the app.

Despite turbulent times for Johnson Publishing, company head Desiree Rogers shared her belief at a recent event that African Americans must still forge ahead, and remain steadfast and united when it comes to starting a successful business.

When news surfaced earlier this month that Sinclair Broadcast Group bought WGN America’s parent company Tribune Media, some wondered if the popular period drama “Underground,” an 1850s story set in Georgia that follows a group of determined plantation slaves attempting to escape bondage, would be a casualty in the deal. This week, everything became clear.

Every five to seven years, the NAACP revamps, reenergizes and reimagines itself and considers its current positioning as the nation’s oldest, largest and most widely recognized grassroots-based civil rights organization. On the heels of the NAACP’s board announcing, last week, its plans for a 2017 “transformational retooling of the organization,” TNJ.com sat down with Vice-Chairman of the Board Derrick Johnson to discuss the particulars of the re-org.





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